The Benefits of Generosity

Working for a nonprofit is hard, demanding work. It can be emotionally draining. For those reasons, it can be hard to give your best each day. […]

Share

Carts and Horse

Keeping the carts and horses in the right order is critical to having a sustainable nonprofit. […]

Share

Four Points to Ponder

When your nonprofit promises what others value and keeps it promises, the number of clients served increases, client retention increases, and donor generosity and loyalty increases. […]

Share

Creative Destruction

Creative destruction can help keep a nonprofit strong and relevant. […]

Share

Hang onto Alumni to Fill Your Capacity and Enhance Your Success

Alumni can be great sources of funds, referrals, volunteers, and advocates. However, many small nonprofits have a hard time engaging and keeping track of alumni. It taxes a small nonprofits skills, time, and money.

It is often between 5 and 15 years after program completion before an alumnus achieves sufficient success to make it possible […]

Share

Reinvent Your Programming – Increase Your Capacity to Serve and Client Retention

One of the ways to add new vitality to your programming is to reinvent the game. If you were going to reinvent your programming, what would it look like? […]

Share

Customer Value and Client Retention

The cheapest hire is often the candidate with the least experience. So when is the cheapest the best choice? […]

Share

Specialization Versus Diversification

In our highly competitive world, a nonprofit must be very good to survive. Is there such a thing as being too good and too specialized? […]

Share

Good Network = High Sustainability

Being part of a strong network is important to your mission and your sustainability. A well connected nonprofit enjoys broad and strong support. […]

Share

What Is the Standard?

Every nonprofit has benchmarks it wants to achieve and ones it must achieve. How do you set the benchmarks? […]

Share