The agility of your nonprofit depends on the agility of your board and executive. […]
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The value of your nonprofit’s vision to your clients, donors, and community determines the level of support your nonprofit will receive. […] Would your clients enjoy greater success if they were served by a partnership of nonprofits offering a range of services? […] Does your nonprofit’s structure enable or inhibit your nonprofit’s ability to be dynamic, adaptive, agile, and flexible? […] Nonprofit boards that practice reflective thinking are more effective. Here is how to transition your board. […] The value produced by your nonprofit’s next project determines the level of commitment of your stakeholders. […] To make a meaningful, measurable, and durable change in clients’ lives, a nonprofit must have a plan that extends beyond its service cycle. For many nonprofits, the service cycle covers multiple years. For many youth organizations, clients enroll for several years. One of the longer cycles is a pre-K through 12th grade school. In that […] Without good customer service, customers go elsewhere. Unfortunately, many nonprofits structure their customer service around the minimum required to match the community average. Realizing that a nonprofit’s customer service must reach a certain level to retain customers says that the nonprofit recognizes that customer service is a potential point of differentiation. If a nonprofit […] Almost every organization has a few top performers. While it is true that in every group someone is the best and someone is the worst, it is unnecessary for the gap to be huge. Think about professional sports teams. Every member of those teams is exceptional. Even with a limited budget, you can use their […] Lifetime employment (an employer’s guarantee of a job for life) sounds like a utopian idea. Think about it before you discard it as whimsy. Most workers in the US see their jobs as temporary because their employers see their employment as temporary. As a leader, you have the opportunity to change your staff’s attitude […] |
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