Your nonprofit’s executive could do much more if your board would do a little more of certain things. […]
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What you know about your nonprofit’s clients can provide you with a significant competitive advantage. […] Increase your nonprofit’s value to your community by becoming your clients’ trusted advisor. […] What your nonprofit says about itself determines how much community support you will have. […] Offer post-completion services to add value to your nonprofit’s outcomes. […] The level of a client’s engagement is an indicator of the client’s success and potential for retention. Client satisfaction is very different from client engagement. Client satisfaction measures whether clients received the services they expected in ways they found pleasing. Client engagement determines whether the client has a beneficial relationship with your nonprofit that goes […] If you want the best for your nonprofit’s clients, ensure your clients are highly engaged. […] When your nonprofit’s program has hidden value, it creates a competitive advantage donors embrace […] When you help your nonprofit’s clients plan their lives, you will create a significant competitive advantage […] How your nonprofit manages its relationship with referral sources determines the value of the referrals. […] |
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