A well-written story about your mission will make your nonprofit a superhero in your community […]
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Increasing your community’s pride in your nonprofit is an important step toward thriving. […] Increase your nonprofit’s value to your community by becoming your clients’ trusted advisor. […] Carefully pairing facts and anecdotes will create better communication. […] What your nonprofit says about itself determines how much community support you will have. […] Is there a defensible moat around your nonprofit’s castle? […] Here is a test to help ensure each of your nonprofit’s messages will be acted on. […] The level of a client’s engagement is an indicator of the client’s success and potential for retention. Client satisfaction is very different from client engagement. Client satisfaction measures whether clients received the services they expected in ways they found pleasing. Client engagement determines whether the client has a beneficial relationship with your nonprofit that goes […] When your nonprofit’s program has hidden value, it creates a competitive advantage donors embrace […] The needs your nonprofit satisfies determines your nonprofit’s value to its stakeholders. […] |
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