Your nonprofit’s executive could do much more if your board would do a little more of certain things. […]
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Increase your nonprofit’s value to your community by becoming your clients’ trusted advisor. […] Use every problem as an opportunity to increase the engagement of your nonprofit’s clients […] Do the people who create your nonprofit’s brand know how important they are to the brand? […] What your nonprofit says about itself determines how much community support you will have. […] Is there a defensible moat around your nonprofit’s castle? […] The sustainability of your nonprofit depends on your knowing which resources are strategic […] Keep the purpose of your nonprofit top of mind for everyone to keep your nonprofit healthy and relevant. […] The level of a client’s engagement is an indicator of the client’s success and potential for retention. Client satisfaction is very different from client engagement. Client satisfaction measures whether clients received the services they expected in ways they found pleasing. Client engagement determines whether the client has a beneficial relationship with your nonprofit that goes […] When your nonprofit’s program has hidden value, it creates a competitive advantage donors embrace […] |
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