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The promise of your mission statement tells the world what your client outcomes will be. Those outcomes, the life-changing difference your mission makes in clients’ lives, can take years to fully develop. In the meantime, you need results to share with your donors and other stakeholders. Program completion is one important result. However, your stakeholders […]  The right expectation will ensure your nonprofit is both healthy and successful. […] Increasing your community’s pride in your nonprofit is an important step toward thriving. […] Make what is happening at your nonprofit exciting and your clients will be more successful. […] Increasing your nonprofit’s client engagement will increase your client’s outcomes. […] Reporting activities draws attention to your nonprofit. Reporting success attracts donors. […] Is there a defensible moat around your nonprofit’s castle? […] Offer post-completion services to add value to your nonprofit’s outcomes. […] The level of a client’s engagement is an indicator of the client’s success and potential for retention. Client satisfaction is very different from client engagement. Client satisfaction measures whether clients received the services they expected in ways they found pleasing. Client engagement determines whether the client has a beneficial relationship with your nonprofit that goes […] The Influentials’ Engagement […] |
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