When the quality of a nonprofit’s leadership increases, it support from all sources increases. […]
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Cultivating staff engagement needs to be part of your nonprofit’s culture. Engaged staff members are more productive. A high level of productivity is one more way culture can help to differentiate your nonprofit. A high level of productivity also contributes to increased sustainability and mission effectiveness. Here are a few steps you can take to […] Use every problem as an opportunity to increase the engagement of your nonprofit’s clients […] Client problems can enhance your nonprofit’s reputation, sustainability, and relevance. […] Reporting activities draws attention to your nonprofit. Reporting success attracts donors. […] Your nonprofit’s level of community engagement can be measured and improved. […] Offer post-completion services to add value to your nonprofit’s outcomes. […] Complaints properly handled help your nonprofit increase the engagement of its supporters. […] Keep the purpose of your nonprofit top of mind for everyone to keep your nonprofit healthy and relevant. […] The level of a client’s engagement is an indicator of the client’s success and potential for retention. Client satisfaction is very different from client engagement. Client satisfaction measures whether clients received the services they expected in ways they found pleasing. Client engagement determines whether the client has a beneficial relationship with your nonprofit that goes […] |
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