Authentic Service

Without good customer service, customers go elsewhere. Unfortunately, many parochial schools structure their customer service around the minimum required to match the community average.

Realizing that a parochial school’s customer service must reach a certain level to retain customers says that the school recognizes that customer service is a potential point of differentiation. If […]

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The Value of Innovation

Parochial schools exist to solve society’s problems. Therefore, we should measure the value of their innovations based upon the community or human impact. […]

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Culture of Generosity

Successful fundraising depends on a culture of generosity inside a parochial school. Who is responsible for creating that culture? In fact, every principal is the cultural attaché for his or her organization. […]

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Creating a Culture of Generosity

Creating a culture of generosity is important to every parochial school. It is difficult to cultivate the generosity of donors and volunteers without cultivators who are the model of generosity. […]

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Integrating the New Hire

One of the keys to integrating a new hire is to have him or her accepted as an important part of your parochial school team. […]

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The Strategic Leader Looks Outward

Every mission statement promises something to the community. Ensuring a parochial school keeps its promises may be one of the more challenging tasks the school leader faces. […]

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Feedback Loop

Is your parochial school receiving the feedback it needs to increase enrollment? […]

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Drive Social Change

Social change is messy, time consuming, and difficult. It is also fulfilling, meaningful, challenging, and emotionally rewarding. […]

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Four Points to Ponder

When your parochial school promises what others value and keeps it promises, enrollment increases, student retention increase, and donor generosity and loyalty increase. […]

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What Are People Buying?

If you want to increase parochial school enrollment, stop promoting education. […]

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