Serendipity Can Be a Tool

It is easy for anything we do frequently to become routine. When it does, we often overlook new opportunities to improve the process.

When a competitor notices a great opportunity to improve, they gain an advantage. If you capitalize on serendipity, you will have the advantage.

Serendipity is the chance discovery of something valuable. Luck […]


How to Create Enthusiasm for Change

Informally gather board member support before asking your board to make a decision. […]