Build Something

Create a new initiative to build the economic strength of your nonprofit’s community. […]

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Who Knows Your Brand?

What your nonprofit says about itself determines how much community support you will have. […]

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How Is Your Moat?

Is there a defensible moat around your nonprofit’s castle? […]

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Community Impact

Your nonprofit’s level of community engagement can be measured and improved. […]

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Better Messaging

Here is a test to help ensure each of your nonprofit’s messages will be acted on. […]

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Problem Solving Has Changed

Is your nonprofit’s definition of success robust enough to increase support? […]

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Complaints

Complaints properly handled help your nonprofit increase the engagement of its supporters. […]

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Why Engaged Clients Are Important & Valuable

The level of a client’s engagement is an indicator of the client’s success and potential for retention. Client satisfaction is very different from client engagement. Client satisfaction measures whether clients received the services they expected in ways they found pleasing. Client engagement determines whether the client has a beneficial relationship with your nonprofit that goes […]

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Fortifying Your Nonprofit’s Support

When your nonprofit’s program has hidden value, it creates a competitive advantage donors embrace […]

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Engaged Referral Sources

Highly engaged referral sources can provide your nonprofit with financial stability and growth opportunities. […]

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