Customer Value and Client Retention

The cheapest hire is often the candidate with the least experience. So when is the cheapest the best choice? [...]

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Why Wait?

The economic recovery we all want still seems to be on the distant horizon. What can your nonprofit do until the recovery arrives? [...]

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Is Better Marketing the Answer?

Does your nonprofit need better marketing or is something else limiting the number of clients you served and donor support you receive? [...]

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Hire for Attitude

The cheapest hire is often the candidate with the least experience. So, when is the cheapest the best? [...]

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Challenge the Norm

Challenging the norm is the best way to keep a nonprofit relevant. There are many norms. Which norm should you challenge? [...]

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